Interlibrary Loan - SABLE Course 5

Drawing of two men shaking hands. One is standing inside a computer reaching out to shake hands with a man standing outside of the computer.

Section III: Lender Etiquette in Interlibrary Loan Transactions

Again, to better understand the process and the reasons behind it, the following section is a step-by-step look at the ILL process from the perspective of the lending library.

Included in this section:

A request is received
Is the Library part of a cooperative group?
Searching for the item in the local collection
The request is acknowledged
Retrieval of the item from the collection
Copying of an article or other similar item
Loaning of an original item
Recording the ILL transaction
Checking in a returned item
If an ILL request is denied
Costs and Fees
General comments about lender etiquette

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